Got questions? This way.

Virtual assistants (VAs) can significantly enhance the efficiency of medical practices by handling a variety of tasks:

• Virtual Receptionist Services: Managing calls, SMS, emails, appointment scheduling, follow-ups, provider coordination, and telehealth support.

• Medical Administrative Support: Conducting patient intakes, verifying insurance benefits and eligibility, obtaining pre-authorizations, and managing patient charts.

• Medical Billing: Submitting claims, following up on denials and appeals, posting payments, addressing billing inquiries, and ensuring accurate coding.

• Medical Coding: Providing certified ICD-10 and CPT coding, performing code audits, abstracting coding information, and staying updated with compliance changes.

• Medical Scribing: Offering live scribing during patient visits, transcribing medical notes, updating EHR/EMR systems, and streamlining provider workflows.

Yes! Your VA can manage both inbound and outbound calls using a VoIP (Voice over Internet Protocol) system. This allows them to make and receive calls over the internet, ensuring seamless communication for scheduling, patient follow-ups, appointment reminders, and more—just like an in-office staff member.

Absolutely! A HIPAA-compliant VA can securely log into your EMR/EHR to update patient records, manage charts, and streamline administrative tasks, ensuring data accuracy and confidentiality.

Imagine this: If you see 25 patients per day and spend 5 minutes per patient on administrative tasks—like charting, follow-ups, or insurance verification—that’s over 2 hours daily spent on non-billable work.

With a virtual assistant handling these tasks, you free up those 2 hours to see 4 more patients per day. If your average revenue per patient is $150, that’s an extra $600/day. Over a full year, that’s an additional $144,000 in revenue!

Meanwhile, a VA costs only $10/hour for full-time support, compared to $4,000+ for an in-office staff member. This means you save over $30,000/year on payroll while increasing your revenue by $144,000/year.

By hiring a VA, you’re not just saving money—you’re creating an opportunity to significantly grow your annual income.

We help every type of business in the healthcare and medical space, including chiropractors, med spas, hospitals, spine care centers, primary care practices, dental clinics, physical therapy offices, dermatologists, mental health providers, urgent care clinics, and more. If it’s in healthcare, we’ve got it covered!

We don’t stop there—we also support businesses in other industries, including law firms, real estate agencies, e-commerce stores, marketing agencies, and small startups.

Absolutely! Our virtual assistants are fluent in English, and we ensure they have excellent communication skills to meet your needs. We even show you samples of their work and let you speak with them directly before you hire, so you can feel confident they’re the right fit for your practice or business.

Yes, we are fully HIPAA-compliant. In partnership with the Compliancy Group, we ensure the highest standards of data security and compliance for your practice.

Here’s what sets us apart:

• HIPAA trained and certified
• FBI-grade background checks
•  Compliance monitoring
• Business Associate Agreements (BAAs)
• Advanced data security
• Risk and incident management

Whether it’s managing sensitive patient information or integrating with your EMR/EHR system, our virtual assistants prioritize security and compliance.